Frequently Asked Questions (FAQs)

Can I order by phone? 

Absolutely! Our customer care team is always happy to help place an order over the phone.  Give them a call at 503-915-1008.

Do you have a physical location I can visit? 

At this time we do not have a physical location. 

What is your return policy?

All items must be returned within 30 days of receipt. 

What do I do if my item is damaged during delivery?

If your product arrives damaged, defective or incorrect, our customer care team will be able to help resolve the issue for you.  If the item is returned, you will receive a credit or exchange based upon your request. 

How can I return a personalized item? 

Unfortunately, personalized items cannot be returned unless they arrive damaged or defective. In this case, please reach out to our customer care team at 503-915-1008.

Do I have to pay return shipping costs if the product arrives damaged or defective? 

No, A Little Corky will cover the shipping costs. 

Who pays shipping costs if I return a product just because I don't like it? 

The customer is responsible for return shipping costs.

When I submit credit card information online, is it secure? 

We take precautions to protect your information. When you submit sensitive information on our website, your information is protected both online and offline.

Does A Little Corky sell my email address to other companies? 

A Little Corky does not sell or rent your email address to anyone. All emails and information are collected by an opt-in basis and you have the option to opt-out at any time.